These Terms of Use (the “Terms”) govern your access to and use of www.trinity-fire.com (the “Website”), operated by Trinity Fire & Security (“Trinity,” “we,” “our,” or “us”), an Altus Fire & Life Safety company. By accessing or using the Website, or submitting information through it, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the Website.
The Website is provided for general informational and business-communication purposes relating to fire alarm, fire protection, life safety, security, monitoring, inspection, and related services. Content is for general information only and does not replace professional consultation, system design, engineering review, or interpretation of the Ontario Fire Code or other applicable codes. Use of the Website does not create a client, contractual, inspection, monitoring, or service relationship unless expressly agreed in writing.
You may use the Website for lawful purposes, including requesting information or services, submitting inquiries, and communicating with us about fire, life safety, and security needs. You agree not to:
When you submit information through the Website, you agree that the information is accurate to the best of your knowledge, that we may contact you using the information provided, and that submitting a form does not guarantee service availability, pricing, scheduling, or acceptance of work, and does not create a contractual obligation.
Information on the Website is not intended to be relied upon as fire-code interpretation, emergency-response guidance, system design or engineering advice, or compliance certification. In an emergency, always contact local emergency services. Do not rely on Website content, emails, or contact forms for urgent or life-threatening situations.
All content on the Website — including text, graphics, logos, images, service descriptions, and documentation — is owned by or licensed to Trinity and is protected by applicable intellectual property laws. The Trinity Fire & Security and Altus Fire & Life Safety names and logos are trademarks of their respective owners. You may not reproduce, distribute, modify, or reuse Website content without prior written permission, except for personal or internal business reference.
The Website may include links to third-party websites or platforms for convenience. We do not control and are not responsible for the content, policies, or practices of third-party sites, and your use of them is subject to their respective terms.
Fire alarm, fire protection, inspection, testing, monitoring, security, and life safety services are governed by separate written agreements. These Terms do not replace or modify any service contract, inspection agreement, or regulatory obligation. In the event of a conflict between these Terms and an applicable service agreement, the service agreement controls with respect to those services.
Except as required by applicable law, the Website is provided “as is” and “as available” without warranties of any kind, whether express or implied. We do not warrant that the Website will be uninterrupted, error-free, or secure, or that its content is accurate, complete, or current. Nothing in these Terms limits any rights or remedies you may have under applicable consumer-protection legislation that cannot lawfully be excluded.
To the fullest extent permitted by applicable law, Trinity and its affiliates will not be liable for any indirect, incidental, special, or consequential damages, or any loss of profits or data, arising out of or relating to your use of, or inability to use, the Website, or your reliance on its content. This limitation applies to your use of the Website only and does not limit, expand, or otherwise affect the rights, obligations, or liabilities of any party under a separate written service agreement, which are governed solely by that agreement. Some limitations may not apply to the extent prohibited by applicable law.
You agree to indemnify and hold harmless Trinity, its affiliates, and their respective officers, employees, and agents from any claims, damages, losses, or expenses (including reasonable legal fees) arising from your misuse of the Website, your violation of these Terms, or your submission of false or misleading information.
Your use of the Website is also governed by our Privacy Policy, which describes how we collect, use, and disclose personal information in accordance with Canadian privacy law.
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-laws principles. You agree that the courts of the Province of Ontario will have jurisdiction over any dispute arising out of or relating to these Terms or the Website, subject to any rights you have under applicable consumer-protection law.
If a dispute arises, we encourage you to contact us first so we can try to resolve it informally. If we cannot resolve it, the dispute will be subject to the courts of Ontario as set out in Section 13. Nothing in these Terms requires you to waive any right to commence or participate in a proceeding that cannot lawfully be waived under applicable Canadian law.
We may update these Terms from time to time; the “Last Updated” date will reflect the latest version, and continued use of the Website after changes are posted constitutes acceptance. If any provision is held invalid or unenforceable, the remaining provisions remain in effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Trinity regarding the Website.
Trinity Fire & Security, an Altus Fire & Life Safety company
15 Frankford Cres., Trenton, ON K8V 6H8
Email: info@trinity-fire.com | Phone: 613-394-3775 / 1-877-371-3776
Trinity - Your trusted inspection service